Start with chipset drivers.Is your HP laptop touchpad not working? This may be quite aggravating, especially if you know what might be triggering the issue.
HP ondersteuning - Software- en stuurprogrammadownloadsĬlient Management Solutions - HP Driver Packs HP Customer Support - Software and Driver Downloads We welcome other questions you may have.īuilt in keyboard and touchpad work in BIOS and Linux but not in Windows.Įxternal USB mouse and keyboard work fine. Since this is your first post, a warm welcome to Spiceworks. Additionally, you may want to review this post which includes:īelow is input from the resourceful consultant. Yes, you most certainly done some impressive troubleshooting. Hello thank you for your post which has received very helpful feedback from the other IT Pros. But since the HDD is disconnected at this point, and problem stays the same this came across my mind.Īnybody knows what is happening after the bios screen that will make the keyboard/mousepad unresponsive? Stupid question, can drivers be located anywhere else then on the HDD? Are they somehow implemented in an onboard memorychip or so? As far as my knowledge goes they arent.
Can access the bios (and everything works fine within there).Īny other ideas? Feels almost like a hidden bios setting to disable keyboard/mousepad input, but as far as I know HP doesn't have such option.Īnd, as said, it works fine in a linux live environment. Tried a really old (the oldest) version of the bios.
Just disconneced the harddisk, and got the "BootDevice Not Found" screen. And, if keyboard/mousepad is damaged it wouldnt work in bios and linux I guess ) Tried another keyboard - same problem (and this keyboard works on the other laptop).Ĭonnector looks good.
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